Elevator Interconnections
FAQs
Please review the frequently asked questions below or call Elevator Interconnections today for answers over the phone. We are committed to delivering transparent pricing and schedules that help support your business - we're committed to keeping your jobs moving.


Frequently Asked Questions
What are customers responsible for when working with EI?
- Properly packaging and securing all goods before pickup.
- Ensuring all items are ready for transport when our driver arrives.
- Having an authorized representative available at both the pickup and delivery locations to release and receive the shipment.
- Verifying the contents and condition of the shipment upon delivery.
What is EI not responsible for?
- Packaging, crating, wrapping, or securing materials for transport.
- Damage resulting from improper or inadequate packaging.
- Delays caused by unavailable personnel at the pickup or delivery location.
- Loading or unloading delays when the shipment is not ready upon arrival.
What type of parts does EI deliver?
- Elevator partsÂ
- ControllersÂ
- Drives/VFDsÂ
- MachinesÂ
- MotorsÂ
- RailsÂ
- Door operatorsÂ
- Cab interiorsÂ
- Hall stationsÂ
- ButtonsÂ
- FixturesÂ
- Test weightsÂ
- Construction materialsÂ
- Emergency replacement partsÂ
- Supplier transfersÂ
- Warehouse deliveries
...and more
What areas does EI deliver to?
- OttawaÂ
- KanataÂ
- NepeanÂ
- OrleansÂ
- CornwallÂ
- BrockvilleÂ
- KingstonÂ
- TrentonÂ
- Deep RiverÂ
- PembrokeÂ
- ArnpriorÂ
- Smiths FallsÂ
- Kemptville
How does EI price services?
Pricing is based on customer accounts. All customers must register before 1 delivery occurs.
Minimum Pricing:
$125/hour for 2 Hour Delivery
Each job is based on Time (including pickup, transportation and delivery) and follow Ontario Employment Standards Act.




































































































Elevator Interconnections know the industry because we've lived it - and we're committed to keeping your jobs moving.
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